TENANT MANAGEMENT SERVICES
ADVERTISE THE PROPERTY
Our goal with advertising is to connect your rental offering to the perfect tenant as quickly as possible. To accomplish this we use every means available, which includes print ads, web-based resources and social media. Our advertising will expose your property to hundreds of touch points and maximize your reach to the right tenant.
SHOW THE OFFERING
At Mapleton Management, we demand a high level of personal professionalism, especially when it comes to meeting with prospective tenants. We ensure that your property is clean and attractive and shows its full potential during the walk through.
SCREEN POTENTIAL TENANTS
One of the most critical activities in property management is screening potential tenants. Few companies get this process right, which will ultimately affect how successful you are with your investment. Our comprehensive screening process includes: examining credit reports, verification of bank statements, criminal background checks, employment verification, and reference checks from previous rentals.
COLLECT RENT
We provide various means for payment to our tenants in order to meet their unique needs. This includes direct deposit, auto-withdrawal and the traditional check by mail. Our flexibility ensures that our tenants are able to be prompt and stay current on their rent payments.
MAINTAIN THE PROPERTY
To us property maintenance is simply asset protection and we are committed to excellence when it comes to this vital aspect of management. We utilize a broad network of service providers throughout the area to ensure that you receive the best service at the most reasonable rates! We provide a 24-hour emergency hotline for tenants and we work with tenants to address issues that may not require a costly service call. We also promptly notify you of any work that is requested.
ADDRESS ALL COMPLAINTS
We proactively address all day-to-day concerns and complaints that arise regarding your property. Our monthly drive-by program also helps to identify issues before they arise. Notes from these monthly observations will be included with your monthly Investment Property Report.
CONDUCT INSPECTIONS
Once a property is vacated and just prior to a new occupant, Mapleton Management conducts a detailed inspection of the premises. All observables are noted in our detailed inspection form and accompanying photos and/or video documentation will also be provided where necessary.